Insurance
Restoration that operates inside your measurement system
Your Trusted Partner in Claims
Dedicated experts from Insurcomm are ready to collaborate with your team to accurately assess, document, and manage commercial and residential property insurance claims. We use clear communication, fast response times, and quality workmanship to deliver excellent, efficient results. Results you want. Results your policyholders want. A win-win.
How We Support Your Claims Team
30+ YEARS
in property restoration.
100+ MARKETS
2–4 HOUR
response, 24/7/365
4.8★
Our process is built for carriers, our team is responsive, and we value transparency so your adjusters can trust that every claim is on track.
Assessment
We start by understanding the full scope of the damage. Our experts evaluate your property, document everything thoroughly, and create a clear plan with defined milestones—so you know exactly what to expect and can feel confident moving forward.
Restoration
From water extraction to smoke cleanup, we address the damage and protect your home from further harm. Our certified crews work quickly and carefully, with real-time updates and clear communication at every step, so you always know where things stand.
Rebuild
Once restoration is complete, our construction team takes over. We repair, rebuild, and restore your home to its pre-loss condition—or better. One team, one process, no friction. You focus on recovery; we handle the rest.
One vendor, one claim file, one cycle-time.
Behind that account manager: a growing network of Insurcomm service centers across the East Coast and Mid-Atlantic, Rytech’s national franchise footprint, and the wider Fortify Companies platform spanning the U.S. From single-family water losses to multi-million-dollar commercial large losses, one assignment activates the full network.
Insurcomm is a Fortify company. Alongside Rytech Restoration and the wider Fortify platform, we deliver coordinated property protection from prevention through restoration
— consistent service, every claim, every market, every time.
Four priorities. One operation designed to measure and improve on each.
01
INDEMNITY
Measured by: supplement rate, scope accuracy
Xactimate pricing applied at current market rates. Industry-standard pricing applied consistently — no inflated scopes, no surprise supplements. Supplement rates tracked and reported per carrier program.
02
LAE
Measured by: cycle-time, cost-to-handle
FNOL-to-close cycle-time tracked against carrier SLAs. Single-vendor coordination through reconstruction reduces handoff delays that inflate LAE.
03
EXPERIENCE
Measured by: NPS, CSAT, adjuster satisfaction
Policyholder NPS and CSAT tracked post-close. Adjuster experience measured through response time, documentation quality, and QBR feedback.
04
COMPLIANCE
Measured by: SLA adherence, audit readiness
ANSI/IICRC S500 standards. Written SLA commitments with carrier-specific reporting. SOC 2–aligned data security. Documented AI and technology use.
What Your Team Gets, Every Claim.
Why Insurers Choose Insurcomm
Assign a claim. Or send a test assignment.
New carriers usually want to see how we work before reassigning a program. Send us one — we’ll run it through the same SLAs, documentation, and reporting you’d see at scale.