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Neil Robbins

President

neil@insurcomm.com

844-424-9283

Neil Robbins

President

neil@insurcomm.com

844-424-9283

“Helping put our customer’s minds at ease during very difficult times is paramount to our approach and to our overall success…this work is exciting and enjoyable and important, and it has been wonderful to watch this company evolve into a leader within the industry.”

Neil founded Insurcomm in 1996, but  has worked in the industry since he was young.  He attended the Wentworth Institute of Technology and graduated with a Construction Management degree.  It was while studying at the Institute where he met his partner in business, and life-long friend, Mike Brown.  Neil lives in Newington, NH, with his lovely wife, Dominique, and their two sons.           

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Mike Brown

Vice President

mikebrown@insurcomm.com

844-424-9283

Mike Brown

Vice President

mikebrown@insurcomm.com

844-424-9283

“Passion…teamwork…pride…and a caring and proactive ‘can-do’ attitude is what drives this company, and it is a true pleasure to wake each morning to the numerous and exciting challenges that await.”

Beginning at five years old by working alongside his father, whom he credits with developing in him the passion and the compassion necessary to eventually lead a company, and after many years of restoration and construction experience, Mike joined Neil Robbins as a partner of Insurcomm in 1997.  Mike and Neil met while attending the Wentworth Institute of Technology, where they were both studying Construction Management. Together, they have fostered a business environment where the employees are profoundly valued and the customer’s needs are the top priority. Mike resides with his lovely fiancee, Carol, and their son in Greenland, NH.

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Ron Martenson

General Manager

ron@insurcomm.com

844-424-9283

Ron Martenson

General Manager

ron@insurcomm.com

844-424-9283

“I love working with the people – our employees, customers, and other contractors–to help reestablish stability and productivity after a catastrophe…it’s nice to see smiles on faces that were once devastated.”

Ron has been the General Manager of Insurcomm since 2010, but has worked in the restoration and construction industry since 1994.  He lives in Portsmouth with his wife, Cathy, and three children. When relaxing, one will find Ron enjoying time on the golf course.

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Tracy Thompson

Office Manager

tracy@insurcomm.com

844-424-9283

Tracy Thompson

Office Manager

tracy@insurcomm.com

844-424-9283

“I love working for a company that genuinely cares about the well-being of others…this is an inspiring group of people!”

Tracy has been with Insurcomm since 2005, when there were only nine employees.  It has been exciting for her to watch the company grow to over 50 employees!  Tracy is the Office Manager and oversees total operations, from a-z, with a focus on Human Resources.  Her hobbies include photography, Crossfit, the outdoors, and relaxing at her camp in Mirror Lake with her fiancée, Dave, and, when they are available, their four children.   

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Matt Roux

Massachusetts Branch Manager

mattroux@insurcomm.com

844-424-9283

Matt Roux

Massachusetts Branch Manager

mattroux@insurcomm.com

844-424-9283

“I’m a silver lining person…to take a customer from a terrible and hopeless situation and make it right and even better than before is what drives me.”

Matt has been with Insurcomm since 2015.  He started as a Construction Project Manager and transitioned into the Massachusetts Branch Manager position in 2016.  He is a graduate of the University of Southern Maine with a Bachelor’s Degree and has been specializing in personal, property, and casualty loss damages as well as claims, estimating, restoration, and construction for the past five years.  Matt lives in Burlington, MA, with his wife and three children. When not working on restoring homes for Insurcomm’s great customers, you can usually find Matt restoring his own home or helping out friends and family.

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Chris Anderson

Mitigation Department Manager

chris@insurcomm.com

844-424-9283

Chris Anderson

Mitigation Department Manager

chris@insurcomm.com

844-424-9283

“This is what I love doing and it just doesn’t feel like work…even when I get called for an emergency in the middle of the night, it feels perfectly natural.”

Chris has been with Insurcomm since 2012.  He started as a Construction Laborer and Mitigation Technician and transitioned into a Project Manager in 2013.  With his vast knowledge and certifications, he quickly became the Mitigation Department manager in 2015.  Chris is a huge fan of Boston sports and resides in Portsmouth, NH, with his wife, Laura, and two children, Madison and Mason. 

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Mike Pike

Mitigation Project Manager

mike.pike@firstresponsecleaning.com

844-424-9283

Mike Pike

Mitigation Project Manager

mike.pike@firstresponsecleaning.com

844-424-9283

“To help people by being a calming force on their worst day, and by getting them back up on their feet…that’s what I do and that’s what drives me each and every day.”  

Mike has been with Insurcomm for five years as a Project Manager for Mitigation, but he has been in the business for twenty-one years. When there is water, fire, or mold damage, he oversees the entire project and makes sure the job meets or exceeds the homeowner’s expectations.  Mike lives with his wife, Moura, on the Seacoast in Hampton, NH.     

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Brian Currier

Mitigation Project Manager

brian@insurcomm.com

844-424-9283

Brian Currier

Mitigation Project Manager

brian@insurcomm.com

844-424-9283

“Everyone I work with is inspiring in their own way and has a good vibe…we are family, and we all care about our customers.”  

Brian is a Mitigation Project Manager and has been with Insurcomm since 2013.   He started as a field technician and quickly excelled into a Project Manager role.  Brian holds various certifications in the restoration industry and strives for customer satisfaction.  When not working, he enjoys spending time outdoors.  Brian resides in Greenland, NH, with his wife and newborn son.

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Jeremy Boston

Contents Restoration Manager

jeremy@insurcomm.com

844-424-9283

Jeremy Boston

Contents Restoration Manager

jeremy@insurcomm.com

844-424-9283

“This company trusts me to provide the best service possible to our customers and to go above and beyond expectations, and I take this responsibility personally!”

Jeremy started his career with Insurcomm in 2014 as a Mitigation Technician, responding to all types of water damage, fire damage, and mold remediation, as well as working on the Board Up response team. Since the beginning of 2015, Jeremy has been managing the Contents Division by overseeing all facets of Pack Outs, cleaning, deodorizing, and storage. Jeremy is certified in a number of areas and focuses on customer service and a job well done.  Jeremy lives in Dover, NH, with his wife, Samantha, his daughter, Brynley, and his dog, Levi.   

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Josh Cote

Construction Project Manager

josh@insurcomm.com

844-424-9283

Josh Cote

Construction Project Manager

josh@insurcomm.com

844-424-9283

“This is a dynamic and flexible company, and I really like the people I work with…together, we provide a valuable service to our customers.”

Josh Cote is a Construction Project Manager and has been with Insurcomm since 2008.  He has 20+ years of vast construction experience ranging from frame to finish work.  He lives in Dover, NH, with his wife and two sons. When he is not spending time with his family, he enjoys running.

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Bob Cote

Construction Project Manager

bob.cote@insurcomm.com

844-424-9283

Bob Cote

Construction Project Manager

bob.cote@insurcomm.com

844-424-9283

“Each day, my goal is to help people by resolving their problems and, ultimately, restore stability and get them back in their house.”

Bob Cote is a Construction Project Manager and has been with Insurcomm since 2010.  He has 15+ years of vast construction experience ranging from frame to finish work.  He lives in Dover, NH, with his wife and three daughters.  When he is not spending time with his family, he enjoys running and playing football.

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Michael Clark

Construction Project Manager

michaelclark@insurcomm.com

844-424-9283

Michael Clark

Construction Project Manager

michaelclark@insurcomm.com

844-424-9283

“At Insurcomm, we’re truly a family that pulls together to get some tough jobs done perfectly!”

Michael Clark is a Construction Project Manager and has been with Insurcomm since 2016.  He has 15+ years of restoration experience and holds various certifications and licenses within the industry.  Michael is an avid golfer and resides in Hampton, NH, with his wife.

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Tom Stevens Insurcomm

Tom Stevens

Project Manager

tom@insurcomm.com

844-424-9283

Tom Stevens Insurcomm

Tom Stevens

Project Manager

tom@insurcomm.com

844-424-9283

“Insurcomm’s complete dedication to doing what they say they will do when they say they will do it is unsurpassed in this industry, and this is what motivates me to do my best work each and every day.”

Tom comes to Insurcomm with nearly a half century of depth within the industry.  As a Senior Project Manager, he works with insurance companies on behalf of the customer, oversees the necessary work to be completed, and helps produce an end result that makes everybody whole once again.  When not working or traveling to warm and blue water destinations, Tom lives with his wife in the tiny hamlet of Chester, NH.

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David Lee Insurcomm

David Lee

Project Manager

david@insurcomm.com

844-424-9283

David Lee Insurcomm

David Lee

Project Manager

david@insurcomm.com

844-424-9283

“The leadership at Insurcomm is inspiring…Mike, Neil, and Ron are three of the nicest gentlemen I’ve met, and it is a pleasure to work for such an outstanding company with a world class facility!”

David joins Insurcomm as a Project Manager after owning a retail and construction business for over 18 years and working in reconstruction in Rhode Island, Massachusetts and Connecticut. David has extensive knowledge of all phases of construction from trim to new construction.  When he is not working, David enjoys spending time with his wife and three children.

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Brian Pike

Warehouse Manager

brianpike@insurcomm.com

844-424-9283

Brian Pike

Warehouse Manager

brianpike@insurcomm.com

844-424-9283

“The bottom line is that this is a family…it is super cool to get up in the morning and come to work to serve next to outstanding, kind, and professional people!”

Brian is the Warehouse Manager and has been with Insurcomm for four years, with 16 years of experience in the industry.  He is in charge of organizing, maintaining, decontaminating, and storing all equipment, with a special focus on drying and mold remediation.  Brian is married to his lovely wife, and together they love traveling. 

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Doug Indelicato

Director of Sales and Marketing

doug@insurcomm.com

844-424-9283

Doug Indelicato

Director of Sales and Marketing

doug@insurcomm.com

844-424-9283

“From first hand experience, I know about the inconvenience and problems people face after a devastating loss to their property, and now I get to make a wonderful difference and be a positive influence in the process.”

Doug has been with Insurcomm since 2015.  He started as a Project Manager and transitioned into being the Director of Sales & Marketing in 2016.  In addition to Doug’s education where he studied Business Management at UNH, he has worked in multiple industries.  This experience has helped him bring a diverse set of business development skills to the Insurcomm team.  Doug resides in Hampton, NH, with his fiancée and two children.

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Kayla Thompson

Marketing Representative

kayla@insurcomm.com

844-424-9283

Kayla Thompson

Marketing Representative

kayla@insurcomm.com

844-424-9283

“I love meeting new people and talking about how unique we are, and how we deliver a superior overall experience.”

Kayla has been with Insurcomm since 2013. She started while in high school by helping her mother, Tracy, in the office as the company began to rapidly expand. Over the last year and a half, she has transitioned to the Marketing Department, serving as a Marketing Representative. When she isn’t at work, Kayla enjoys fitness, spending time outdoors, and learning more about nutrition.

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Jim Downes with Insurcomm

Jim Downes

Marketing Representative

jim@insurcomm.com

844-424-9283

Jim Downes with Insurcomm

Jim Downes

Marketing Representative

jim@insurcomm.com

844-424-9283

“This is a growing, exciting, and wonderful company to work for, and I truly have fun meeting new people and building solid and trusted relationships throughout New England!”

Jim is a Marketing Representative, representing Insurcomm to property management companies, insurance professionals, and municipalities throughout the state.  He has twenty-five years of exceptional experience in the industry, where he has fostered solid relationships and earned an outstanding reputation.  Jim lives with his wife, Linda, an RN Case Manager for Northeast Rehab, in Haverhill, MA, and together, they enjoy spending time with family in Clearwater, Florida, and Kennebunk, Maine.

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Lisa Gorman

Accounts Receivable Manager

lisa@insurcomm.com

844-424-9283

Lisa Gorman

Accounts Receivable Manager

lisa@insurcomm.com

844-424-9283

“I love the daily challenge of doing my job to the very best of my ability, and I am fortunate to be surrounded by those who do the same!”

Lisa has been with Insurcomm for nearly four years and is the Accounts Receivable and Collection Manager.  She bridges the gap between insurance companies and Insurcomm’s valued customers.  Lisa lives in lovely North Berwick, Maine, with her husband and their five children and three grandchildren.   

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Rachel Stone

Project Manager Assistant

rachel@insurcomm.com

844-424-9283

Rachel Stone

Project Manager Assistant

rachel@insurcomm.com

844-424-9283

“This is a highly professional and yet easy going environment that is filled with compassionate people who love instilling a sense of calmness and reassurance in their customers.”

Rachel has been an Insurcomm employee since 2015. She is a Project Manager Assistant and serves in various administrative duties that ultimately help support the customer. Rachel lives in southern Maine with her husband and their Bernese Mountain Dog, Bosco. She enjoys the beach and doing regular TRX and spin classes.

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Adam Day Insurcomm

Adam Day

Project Manager Assistant

adam@insurcomm.com

844-424-9283

Adam Day Insurcomm

Adam Day

Project Manager Assistant

adam@insurcomm.com

844-424-9283

“I love to see our customers light up because they appreciated the quality, the care, and the professionalism of the work we provided.”

Adam has worked with Insurcomm for nearly a year as an Assistant Project Manager.  Not only does he provide support for the entire operation, but he follows up with customers to make sure that their experience was top-notch.  Adam lives in Portsmouth, NH, where he likes to draw portraits and various settings, and where he works out and participates in amateur bodybuilding competitions.

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Melissa Launder Insurcomm

Melissa Launder

Project Manager Assistant

melissa@insurcomm.com

844-424-9283

Melissa Launder Insurcomm

Melissa Launder

Project Manager Assistant

melissa@insurcomm.com

844-424-9283

“The community here at Insurcomm is incredibly supportive and encouraging, and I feel like I am part of a close-knit, family-like environment!”

As a Project Manager Assistant, Melissa serves in a supportive role to various Project Managers, helping them in all that they do to ensure complete customer satisfaction.  From ordering appliances to coordinating venders to being out on the field, she is a vital link in the chain. Outside of work, Melissa enjoys playing croquet and lives in Dover, NH, where she serves as a Dover Chamber Ambassador.     

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Laurie Rouleau

Administrative Assistant

laurie@insurcomm.com

844-424-9283

Laurie Rouleau

Administrative Assistant

laurie@insurcomm.com

844-424-9283

“People often call us on their worse day, and I am right here as their first point of contact to help make their lives a little bit easier.”

Laurie is an Administrative Assistant and has been with Insurcomm since 2015.  Her interests outside of the office include spending time with friends and family, especially her two grandsons. Laurie enjoys living in Portsmouth, cheering on the Red Sox, volunteering at the Stratham SPCA, participating as a proud member of the Club Finz Parrot Head Club, walking on the beach with her husband, and getting lost in a good book.

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Dennis Cote

Director of Emergency Services

dcote@insurcomm.com

844-424-9283

Dennis Cote

Director of Emergency Services

dcote@insurcomm.com

844-424-9283

“I love helping people and have been somewhat of a caregiver on different levels for my whole career…it’s nice to be in a business that promotes this value!”

As the Director of Emergency Services for 1-800-BoardUp, Dennis strives to help victims of fire, storm damage, and other related issues with honest, compassionate, and professional advice and service.  Dennis spent 28 years as a NH firefighter, with more than half of his career as a Chief Fire Officer. He earned an Associate’s Degree through Laconia Community College, and has obtained certifications of Officer 3, Inspector 3, Investigator 2, and FireFighter 3.

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John Cunningham

Assistant Director of Emergency Services

fyrrsq14@metrocast.net

844-424-9283

John Cunningham

Assistant Director of Emergency Services

fyrrsq14@metrocast.net

844-424-9283

“This job is the perfect extension of the fire service in that we guide our customers to get to that next step in restoring their lives after a disaster, and I’m fortunate to be in the people-helping-people business.”

John is the Assistant Director of Emergency Services for 1-800-BoardUp.  His goal is to provide victim assistance and support to those affected by fire and other life altering disasters. He is there to offer numerous victim services as well as secure homes and businesses from further secondary damage or unauthorized entry. He has over 35 years of Fire and Emergency Services (Paramedic) experience, having retired from the City of Dover as Captain, and is married to his wife and best friend, Kathryn.  Together, they have three amazing children.

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Eddie Acres

Assistant Director of Emergency Services

844-424-9283

Eddie Acres

Assistant Director of Emergency Services

844-424-9283

“My life’s work has revolved around making a positive difference in the lives of those who suffer tragic losses…I feel like I am at home, and surrounded by those who feel the same, here at Insurcomm.”

Eddie joined the 1-800-BoardUp Emergency Services team as Assistant Director after eight years in the US Coast Guard, six years in Dover’s Fire Department, and fourteen years in the Pease Air National Guard.  Having retired as Fire Chief, Eddie then served in the Active Guard Reserves for Homeland Security for twelve years before coming to Insurcomm.  Married to Janet, and with three grown children, Eddie currently resides in Berwick, Maine. Trips along the coast of Maine, especially up to Prospect Harbor, is where Eddie and his wife go to relax and recharge.

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