24/7 Help Line (844) 424-9283

Insurcomm Restoration Accelerates Midwest Expansion with New Office in Columbus, Ohio

Columbus, Ohio | 12/8/25

Insurcomm Restoration, a Fortify Company and national leader in restoration and reconstruction, today announced the opening of its new Columbus, Ohio office, its second in the state and a significant milestone in the company’s rapid Midwest expansion.

The launch of Columbus comes just weeks after Insurcomm opened its Cincinnati office and follows Fortify Companies’ acquisition of Rytech Restoration, a move that expanded the company’s collective reach to more than 100 markets nationwide. Together, these steps strengthen Insurcomm’s ability to deliver dependable, around-the-clock restoration support across the state of Ohio.

The Columbus team will provide emergency restoration, environmental remediation, reconstruction, and biohazard services for families, property owners, and commercial facilities throughout central Ohio. With fast mobilization, clear communication, and full-service recovery management, Insurcomm brings local communities the skilled expertise needed to protect what matters most and turn unexpected disruption into a path forward.

“Expanding into Columbus means more people will have access to teams who understand and truly care about the human side of this work,” said Kelly Brewer, CEO of Fortify Companies. “We are not just showing up to complete a job. We are showing up to guide people through something they did not ask for and could not prepare for. What defines us is how we support customers in those moments when life has been interrupted. Columbus deserves that level of attention.”
— Kelly Brewer, CEO, Fortify Companies

Regional Vice President Rick Ohl, who oversees Insurcomm’s Midwest operations, will lead both the Cincinnati and Columbus locations. With more than 30 years of experience in restoration, construction, and large-loss recovery, Ohl is focused on building a high-performing team equipped for emergency response, commercial management, and complex loss coordination.

“In Ohio, dependability matters,” said Ohl. “Our teams show up, communicate clearly, and do the work right because people deserve everything going right when they’ve already been through enough. Columbus gives us the reach to support even more families and businesses with that level of care.”
— Rick Ohl, Regional Vice President

With an expanded presence in Ohio, Insurcomm is equipped to respond more quickly, deploy larger teams, and manage complex losses with the reliable consistency expected across all Fortify brands. The addition of Columbus strengthens the company’s ability to support families, businesses, and communities with dependable restoration services at the moments they need them most.

About Insurcomm

Insurcomm delivers full-service restoration and emergency response you can count on when everything needs to go right. For more than 30 years, we’ve helped property owners, facility teams, and communities recover from water, fire, mold, storm events, and environmental hazards.

We believe people deserve to know what’s happening, who’s handling it, and when it will be done, without surprises and without delays. From the first call to the final walkthrough, our mission is simple: You deserve everything going right, so we built a company that makes it happen. To learn more about Insurcomm, visit our website or follow us on LinkedIn, Facebook, or Instagram.

For Media & Marketing Inquiries

Media and Marketing:
Amanda Welsh, Director of Marketing
[email protected]

Fortify Companies Acquires Rytech Restoration, Expanding National Restoration Platform to  Over 30 States

Portsmouth, New Hampshire (December 2, 2025)

Fortify Companies a national property services platform backed by
Summit Partners announced today the acquisition of
Rytech Restoration one of the nation’s leading franchise restoration providers. The acquisition combines Rytech’s network of more than 100 franchise locations across 25 states with
Insurcomm Restoration, Fortify’s company-owned restoration network, creating a combined organization serving more than 100 markets across 30+ states.

“This partnership marks a significant step in our mission to deliver consistent, high-quality restoration services across the country while preserving strong local teams,” said Kelly Brewer, CEO of Fortify. “Rytech’s franchise network shares our focus on customer service, operational excellence, and community trust. Together we will accelerate investment in technology, training, and service line expansion to better serve customers and partners nationwide.”

Rytech Restoration founder Bubba Ryan has chosen to retire following three decades of leadership after building the franchise system into a trusted national brand.

“Our franchise partners and team members are positioned for long term success with the support of the Fortify platform,” said Ryan. “I’m proud of what we built and confident this next chapter ensures Rytech’s continued growth.”

Randy Kerlin will continue as Chief Operating Officer of Rytech, leading day-to-day operations, while the existing Rytech leadership team remains intact.

The acquisition positions Fortify as a true national restoration platform, combining Rytech’s expansive franchise footprint with Insurcomm’s industry leading turnkey restoration, reconstruction, and catastrophe response capabilities.

Insurcomm, long recognized as a dominant provider across the Northeast for commercial large loss, contents restoration, and full-scale rebuild, adds specialized expertise and national response resources that will support and enhance the capabilities available to Rytech franchise partners, while preserving local ownership, customer relationships, and market leadership.

Together, the platform creates significant opportunity to better serve customers by delivering expanded local services and seamless coordination across complex, multi-location, and high severity losses nationwide.

About Fortify

Fortify is a national property services network redefining how building assets are protected and restored. We bring together the best local teams to create a consistent experience across property protection, disaster response, restoration, remediation, and facility services.

Backed by Summit Partners, Fortify combines local expertise with platform-level technology and operating discipline—so owners and insurers can focus on their assets while we take care of the rest.

To learn more, visit our website or connect with us on
LinkedIn.

About Rytech

Rytech Restoration delivers trusted emergency response and restoration services when it matters most. Since 1995, we’ve helped homeowners and property managers recover from water, mold, fire, and other losses with certified expertise and compassionate care.

With over 100 locations across 25 states, our franchise network is built for consistency through centralized systems and operational support—eliminating the variability typical of traditional franchising.

www.rytechinc.com

About Insurcomm

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right.

www.insurcomm.com

About Summit Partners

Founded in 1984, Summit Partners is a global alternative investment firm.

www.summitpartners.com

Insurcomm Restoration Opens Doors in Ohio Extending 24/7 Restoration Support Nationwide

Company News

Cincinnati, Ohio | November 24, 2025

From fire and water damage to environmental remediation, Insurcomm’s Cincinnati team stands ready to serve Ohio families and businesses when it matters most.

Insurcomm Restoration, a Fortify Company and a national leader in restoration and reconstruction,
today announced the opening of its newest office in Cincinnati, Ohio, marking the company’s first
location in the state. The expansion reinforces Insurcomm’s commitment to showing up when everything is on the line, helping communities recover faster and rebuild stronger.The new office will serve families, property owners, and commercial facilities throughout the state with emergency restoration, remediation, reconstruction, and biohazard expertise. Insurcomm’s teams are trained to mobilize quickly, assess damage with precision, and manage every phase of recovery, from immediate cleanup to full rebuild. By bringing these services to Cincinnati, the company provides communities with a dependable source of skilled restoration that protects what matters most.

“Our move into Ohio gives us the opportunity to help more customers through some of their most difficult moments,” said Kelly Brewer, Chief Executive Officer. “We believe that when loss and disruption happen, people deserve a team they can trust to make things right again. That’s the heart of what we strive for in every community we serve.”

Experienced Restoration Leadership in Ohio

Insurcomm’s expansion will be led by Regional Vice President, Rick Ohl, who brings over
30 years of experience in restoration, construction, and insurance recovery services across the Midwest. Ohl will oversee market development, operational strategy, and client relationships statewide, with a focus on emergency response leadership, commercial loss management, and large-loss coordination.

“In Ohio, people put real value on showing up and delivering on what you promise and that’s how our teams work,” said Rick Ohl, Regional Vice President. “Restoration is more than repair. It’s about stepping in, protecting what matters, and getting life back to normal because people deserve everything going right when they’ve already been through enough.”

Building a Stronger Presence Across Ohio

The Cincinnati office serves as a foundation for further growth in the region, with a second location
planned for Columbus in December 2025. Together, these locations will support families, businesses,
and communities across Ohio with dependable restoration, reconstruction, and emergency response services.

Need Emergency Restoration in Ohio?

For more information or to request emergency service, visit
www.insurcomm.com
or call
844-424-9283.

About Insurcomm

Insurcomm delivers full-service restoration and emergency response you can count on when everything needs to go right. For more than 30 years, we’ve helped property owners, facility teams, and communities recover from water, fire, mold, storm events, and environmental hazards.

We believe people deserve to know what’s happening, who’s handling it, and when it will be done, without surprises and without delays. From the first call to the final walkthrough, our mission is simple: You deserve everything going right, so we built a company that makes it happen.

To learn more about Insurcomm, visit our website or follow us on LinkedIn, Facebook, or Instagram.

For Media & Marketing Inquiries

Media and Marketing:
Amanda Welsh, Director of Marketing
[email protected]

Understanding Puffbacks

What Homeowners Need to Know This Heating Season

As temperatures drop and heating systems start running again, many homeowners face an often-overlooked risk: puffbacks.

A puffback occurs when a furnace or boiler misfires, sending a blast of oily soot and smoke throughout your home. In a matter of seconds, walls, ceilings, and belongings can be coated in residue that’s difficult—and sometimes dangerous—to clean on your own.

What Causes a Puffback

Puffbacks typically happen in oil-fired heating systems but can occur in gas systems as well. They’re caused by a buildup of unburned fuel or vapors in the combustion chamber that ignite all at once, forcing soot and smoke back through the system.

Common causes include:

  • Dirty or clogged burners or nozzles

  • Blocked vents or chimneys

  • Delayed ignition or failed startup

  • Leaks in the fuel supply line

  • Lack of regular system maintenance

Even a small ignition delay can create enough pressure to push soot into living spaces through ducts, vents, or baseboard heaters.

Signs You May Have Experienced a Puffback

  • A loud “puff” or bang when the furnace starts

  • Soot or streaks around vents, ceilings, or nearby walls

  • A lingering smell of oil or smoke in the home

  • Fine black dust or oily residue appearing on furniture or clothing

If you notice any of these signs, shut off your heating system immediately and contact a professional.

Why You Shouldn’t Try to Clean It Yourself

The soot from a puffback is sticky and acidic, capable of staining walls, ceilings, and fabrics almost instantly. Attempting to wipe it with soap and water can smear the residue and make the damage worse. It can also impact indoor air quality and cause irritation when disturbed.

Professional cleaning involves specialized equipment, HEPA filtration, and proven techniques designed to safely remove residue from surfaces, contents, and air ducts.

How to Respond if a Puffback Happens

  1. Turn off your heating system and don’t restart it until it’s inspected.

  2. Avoid using fans or your HVAC system—they can spread soot.

  3. Document the damage with photos or video.

  4. Call a qualified restoration professional. Certified technicians can assess, contain, and clean the damage safely.

  5. Notify your insurance company to begin the claims process.

Preventing Puffbacks

Prevention starts with regular maintenance. Schedule annual inspections to clean burners, replace filters, check venting, and ensure safe ignition. Keeping your heating system serviced before each season greatly reduces the risk of a misfire or fuel buildup.

Spring Flooding: How to Protect Your Home or Business

Spring is here, bringing warmer temperatures, blooming flowers—and a higher risk of spring flooding. With melting snow and heavy seasonal rains, waterdamage can strike quickly, leaving homes and businesses vulnerable. At Insurcomm, we know how devastating flood damage can be, which is why we’re here to help you prevent flooding before it happens and restore your property if disaster strikes.

How to Prevent Spring Flooding

Protect your property from water damage with these simple but effective steps:

    • Clear Gutters & Downspouts – Remove leaves and debris so rainwater drainage functions properly and flows away from your home or business.
    • Test Your Sump Pump – Ensure it’s working before heavy rains hit to prevent basement flooding.
    • Seal Cracks & Leaks – Inspect foundations and walls for gaps where water leaks can seep in.
    • Keep Valuables & Keepsakes Elevated – Store important items off the floor in waterproof storage bins to prevent damage.

What to Do If Your Property Floods

Despite your best efforts, flooding damage can still occur. That’s where Insurcomm’s professional water damage restoration services come in! Our team provides 24/7 emergency water extraction, drying, and restoration to get your home or business back to normal—fast.

Why Choose Insurcomm for Flood Restoration?

    • Rapid Response – Time is critical when dealing with flood damage restoration.
    • Advanced Equipment – We use the latest water removal and moisture control technology to prevent mold.
    • Expert Restoration – From minor repairs to full structural restoration, we handle it all.
    • Insurance Assistance – We work with your provider to simplify the flood damage claims process.

 

Insurcomm Expands Reach with New Office in Foxborough, MA

Foxborough, MA – February 25th, 2025 – Insurcomm, a leading provider of restoration and construction services across the United States, is excited to announce the opening of its newest office location in Foxborough, Massachusetts. This latest expansion marks a significant milestone in the company’s growth and commitment to providing exceptional service to its customers throughout the region.

The new office, located at 11 Perry Drive, Foxborough, MA 02035, will serve as a hub for Insurcomm’s long-standing customers throughout Massachusetts, Rhode Island, and Connecticut. The Foxborough office will house a team of experienced Insurcomm employees who remain dedicated to delivering the outstanding customer service that Insurcomm was founded on.

“We are thrilled to open our new office in Foxborough,” said Kelly Brewer, CEO of Insurcomm. “This expansion reflects our commitment to growth and our dedication to providing top-tier service to our clients. The Foxborough office will enable us to strengthen our presence in the Northeast and continue to deliver the high-quality solutions our clients have come to expect. We have serviced customers throughout the region for many years, and this new office location gives us the opportunity to continue and expand our level of service to our customers.”

About Insurcomm 

Insurcomm is a leading national contractor specializing in fire and water damage cleanup and restoration, mold remediation, remodeling, and reconstruction. The company provides expert emergency services to commercial clients, municipalities, and residential customers when disaster strikes. Insurcomm operates across all 50 states and is known for its comprehensive approach, offering services from initial damage assessment to complete restoration. The company prides itself on its professionalism, quality craftsmanship, and high standards, ensuring that every project is managed efficiently to reduce business and community interruption when a property is damaged.

Insurcomm Announces Kelly Brewer as New Chief Executive Officer

Portsmouth, NH – February 13, 2025 – Insurcomm, a leading provider of restoration and construction services across the United States, is pleased to announce the appointment of Kelly Brewer as the new Chief Executive Officer. Kelly succeeds Doug Indelicato, who will step into a pivotal role leading Insurcomm’s sales and marketing efforts. Doug will focus on driving both organic and inorganic growth, further expanding Insurcomm’s national footprint as one of the fastest growing restoration companies in the nation.   

Kelly Brewer brings extensive leadership experience and a proven track record of driving growth and scaling businesses in the construction and technology sectors. Most recently, Kelly served as Senior Vice President of Network Strategy and Technology at Crown Castle, a Fortune 500 company, where she led the network team responsible for engineering, innovation, and new product development. Before that, she was the Chief Operating Officer at Tilson, a nationwide telecommunications services firm, where she achieved impressive growth and led the company to be named to the Inc. 5000 list of America’s Fastest Growing Companies for 11 consecutive years. 

Kelly holds a bachelor’s degree in business administration from the University of Southern Maine and an MBA. She currently serves on the Board of Directors for Landry/French Construction. Her background in both the construction and technology sectors, and her experience in scaling businesses and driving strategic growth will be invaluable as Insurcomm continues to expand its platform.  

“We are thrilled to welcome Kelly Brewer to the Insurcomm team,” said Doug Indelicato. “Her leadership and vision will be instrumental in guiding Insurcomm through its next phase of growth and innovation. Insurcomm’s success is directly attributed to our customers and the dedication of our employees, which is where I’m excited to focus my energy. This is an exciting time for Insurcomm, and I look forward to working alongside Kelly to continue our momentum.” 

“I am incredibly excited to join Insurcomm and collaborate with such a talented and dedicated team,” said Kelly Brewer. “I look forward to building on the strong foundation already in place, expanding the Insurcomm brand nationally, and leading Insurcomm through this exciting next chapter.” 

Insurcomm Continues Disaster Restoration Expansion Through Acquisition of Theraclean Restoration

On November 1st, Insurcomm, a leading provider of disaster restoration and construction services, acquired Theraclean Restoration, a trusted leader in property restoration operating throughout New Jersey. This acquisition further strengthens Insurcomm’s national presence and expands its service offerings to encompass a broader range of property restoration needs throughout the mid-Atlantic region.  

“We are thrilled to welcome Theraclean Restoration to the Insurcomm team,” said Doug Indelicato, CEO of Insurcomm. “Theraclean’s outstanding reputation for providing high-quality restoration services aligns perfectly with our commitment to delivering comprehensive solutions for our customers. This acquisition is a natural progression as we continue to expand our capabilities and broaden our service offerings geographically.”  

Theraclean Restoration, headquartered in Southampton, NJ, has been servicing the New Jersey market for many years, providing a full complement of restoration services for both commercial and residential customers.   

“Joining together with Insurcomm presents an exciting opportunity to expand our geographic reach and enhance our capabilities to serve our customers with the highest level of industry standards.” said Len DiGiacomo, President of Theraclean Restoration. “We are confident that combining our strengths will enable us to continue to deliver an exceptional level of service to our customers.”  

This acquisition underscores Insurcomm’s commitment to delivering superior disaster mitigation and property restoration services nationally and positions Insurcomm further to solidify its leadership position in the disaster restoration industry.  

About Insurcomm  

Insurcomm is a leading national disaster restoration and construction service provider, offering a comprehensive range of solutions for fire, water, mold, and other property damage emergencies. With a national network of experienced professionals and a commitment to exceptional service, Insurcomm helps families and businesses recover from disasters quickly and efficiently. If you are interested in partnering with Insurcomm, please email [email protected]    

  

Thanksgiving Home & Cooking Safety Tips

Thanksgiving: where the turkey is big, the family is bigger, and the potential for kitchen chaos is… well, let’s just say, real. Let’s make sure your home and cooking are as safe as your dessert table is delicious.  

Here are Insurcomm’s top tips for a safe and stress-free Thanksgiving: 

    1. Don’t Let the Kitchen Burn You Out: Cooking for a crowd is a marathon, not a sprint. Never leave food unattended on the stove (unless you want your pumpkin pie to turn into a pumpkin fire). And if you’re deep frying that turkey, keep it outside—trust us, it’s worth it. 
    2. Check Your Oven (and your Smoke Detector): Make sure your oven is clean and in good working order before it gets to work. Also, double-check your smoke detectors—nothing says “Happy Thanksgiving” like your alarm going off just as you’re about to carve the turkey. 
    3. Home Sweet (and Safe) Home: With extra guests in the house, ensure your space is ready for a crowd. Clear away any tripping hazards (think rugs, toys, and that one chair you always forget about). And if you’re cooking with candles for ambiance, make sure they’re in safe spots—no one wants an unexpected fire. 
    4. Fire Safety Is the Real Dish: Accidents happen, but preparation is key. Keep a fire extinguisher nearby (preferably not in the kitchen, but close enough for easy access). After all, your turkey should be the only thing crispy this holiday. 
    5. Keep the Drinks (and Kitchen) in Check: Cooking and drinking don’t always mix. If you’re sipping wine, make sure you’re not too tipsy to handle that hot oven. Designate a sober sous-chef if needed! 

This Thanksgiving let’s serve up some safety—because the only thing that should be sizzling is the stuffing, not the house!

Insurcomm Announces Growth Equity Investment from Summit Partners

Portsmouth, NH – Insurcomm, Inc., a rapidly growing provider of commercial and residential restoration services, today announced a majority growth investment from Summit Partners. Summit’s investment will support Insurcomm’s national expansion strategy as the Company continues its mission to deliver the highest quality service to commercial clients, residential customers, and municipalities navigating property loss events.

Insurcomm stands as one of the fastest-growing restoration services providers in the United States, propelled by a unique operating model and supported by a winning culture. The Company offers a comprehensive range of property damage restoration services, including fire and water damage cleanup, mold remediation, asbestos and biohazard removal, as well as reconstruction services to customers nationally. Serving as a single point of contact, Insurcomm supports its clients every step of the way through the complexities of property loss.

“When disaster strikes, our mission is to serve our clients with a deep sense of professionalism and dignity, ensuring timely and end-to-end solutions,” said Doug Indelicato, CEO of Insurcomm. “Partnering with Summit will help Insurcomm enter a new and expanded era of growth, allowing us to scale our impact and drive value for property owners and insurers. Together, we aim to set new standards in the restoration market, with a focus on partnering with like-minded operators who share our mission, and further cementing Insurcomm’s position as an industry leader.”

Summit’s investment comes at a time of strategic inflection for Insurcomm, as the Company seeks to scale its team, expand its operations, and acquire other providers who share a culture of excellence. Insurcomm has experienced accelerated growth over the past five years through the expansion of its geographic coverage and securing General Services Administration (GSA) Multiple Award Schedule (MAS) status for emergency response for all federal government agencies. Insurcomm has extensive experience across thousands of loss events, ranging from day-to-day emergency responses to major catastrophic events. The Insurcomm team has built deep and trusted relationships with property owners and insurers, fueling strong growth in market share.

“Against the backdrop of a highly fragmented restoration market with secular tailwinds, Insurcomm has developed an impressive delivery model that has helped the Company to grow rapidly and profitably,” said Matt Hamilton, a Managing Director at Summit Partners who has joined the Company’s Board of Directors. “We are thrilled to join forces with Doug and the entire Insurcomm team and to support the Company’s expansion plan.”

“We believe Insurcomm’s strong organic growth is a testament to the culture of excellence that the Company has created and their commitment to serving all stakeholders in property loss events,” added Andy Lee, Vice President at Summit Partners who has also joined the Company’s Board of Directors.

Harris Williams served as financial advisor to Summit Partners, and Latham & Watkins served as legal advisor.

‍Insurcomm & Summit Partners

About Insurcomm, Inc.
With a strong entrepreneurial spirit, Insurcomm was created in 1996 by founder Neil Robbins. Headquartered in Portsmouth, NH, Insurcomm started with two employees to provide construction services for insurance-related losses. Today, Insurcomm has almost 100 employees and provides end-to-end solutions for insurance-related property losses. In addition to servicing day-to-day emergencies, Insurcomm also has a National Large Loss team, which responds to complicated large loss projects throughout the U.S. For more information, please see www.insurcomm.com or Follow on LinkedIn.

About Summit Partners
Founded in 1984, Summit Partners is a global alternative investment firm with capital dedicated to growth equity, fixed income, and public equity opportunities. Summit invests across growth sectors of the economy and has invested in more than 550 companies in technology, healthcare, and other growth industries. Summit maintains offices in North America and Europe and invests in companies around the world. For more information, please see www.summitpartners.com or Follow on LinkedIn.