Reviews
Providing our customers with the highest service is our top priority each and every day. We take pride in all of the services we provide our customers and are honored to serve you when you need us most. Below you will find a sample of Insurcomm customer reviews.
Tim was great to work with – very courteous and thorough. His team – Ronnie and Matt – did a great job in addressing all our needs for remediation after our basement was flooded when a pipe burst. Based on my positive experience, I can strongly recommend Insurcomm! – Carl L. Seabrook, New Hampshire
It was a pleasure doing business with Insurcomm. Easier to work with than many contractors. I probably won’t need mold remediation again, but I recommend Insurcomm to anyone who does need it. – Peter C. Exeter, New Hampshire
Insurcomm’s work was efficient and tidy and the staff was very professional. I was amazed at how quickly they came out to review the damage. Thank you! – Kim O. York, Maine
I appreciated all the hard work by the team and was very happy with the results – Ronald M. Newmarket, New Hampshire
Timely, competent, knowledgeable, communicative, in short, a pleasure to work with on a complicated project. Five Star Service – Garry L. Newburyport, Massachusetts
We had a kitchen fire July 3rd while preparing for a 4th of July party. What a mess! Luckily, we had a fire extinguisher and put the fire out quickly, however, the soot and smoke left behind made quite a mess. My husband called Insurcomm; they sent a crew THAT DAY to begin the process of cleaning up including a machine to clean the air. They returned a few days later to clean the walls, woodwork, and floors – and shampooed all upholstery. Because of their quick and efficient service, we were able to enjoy the rest of our vacation. We cannot thank you enough, Insurcomm!! – Deb P.
Great company, great service. Completed job in less time than quoted. – Mike M. Portsmouth, New Hampshire
No one wants to have a fire in their home. If you do Insurcomm is the restoration company to work with. We were fortunate enough to have Jeremy Boston as our contents project manager. He worked with us for 5 months managing every aspect of the contents cleaning. Jeremy was an excellent communicator providing us with regular progress updates. Our contents included a very large collection of China tea service pieces. Jeremy, Jess, and John treated these pieces as if they were their own. Their attention to detail with the cleaning, wrapping, packing, and box inventory lists was exceptional. There was no breakage. The 3 J’s were professional yet also kind and compassionate. They are a wonderful team! – Judith and Joseph H. York, Maine
“If I were rating our experience with our restoration on a 1-10 scale I would want to give it an 11.
Josh Cote has been an excellent project manager. He was responsive to our questions, available and very helpful, often above and beyond what we expected.
Curt did excellent, often painstaking work, with the actual restoration. His knowledge of and skill with all construction problems and solutions was exceptional.
Both Josh and Curt were always available to answer any questions. They were considerate of our family’s needs and professional at all times. The experience for us in working with the two of them has been superior to any other we have ever had in remodeling or repairing our home. We would recommend them and Insurcomm without hesitation to anyone who needed Insurcomm’s services. We are grateful to Josh and Curt and the rest of the staff at Insurcomm for helping us through a very difficult process.” – Paula M. Biddeford Pool, Maine
“Fast, professional and so helpful! Great experience overall!” – Caitlin M.
“Great company with great Owners, Highly recommended and they do phenomenal work, quick, clean and safe, also they treat there customers with 100 percent respect and put there all into making everyone happy. Thanks for what you do! Keep it up.” – Mike B.
“If you are having a fire water mold issue don’t hesitate you don’t even need to read this whole review. Call Insurcomm now! That’s how good they are! We had a water heater break and spill 15 gallons of water on the floor in our office on a Saturday. I found it and called Insurcomm at 6:30 pm (when the Patriots were playing). They were out 30 mins later with someone to assess the damage. Once it was assessed they went back to the shop and brought back all the manpower and equipment necessary to get the job done. So within an hour, they were on the job getting work done that was literally stopping further damage every second. So if you have a fire water mold issue that you are waiting to get fixed or don’t know who to call. Insurcomm can put your worries at ease. They are quick, reliable, knowledgeable and have the goods to get the job done efficiently and effectively. I can’t say enough. Thanks, guys!” – Tyler E.
“Excellent! Very knowledgeable helpful and understanding. They made dealing with a tragic situation much easier!” – William M.
“Everyone has been very helpful and knowledgeable! I’m very satisfied with the service and look forward to continued progress on the rebuild.” – Ashley P.
“Insurcomm was very helpful and explained everything whenever there was an issue they were right there to fix the problem. I felt very comfortable and could express my voice and not feel neglected. Honesty goes the furthest in life.” – Cassandra P.
“Everyone that was a part of this process was kind considerate & super professional. They were prompt and efficient. We are beyond happy with their service!” – Alexandra R.
“Everything has been perfect throughout the whole experience. So friendly, fast, prompt – wonderful.” – Ashley P.
“Thank you for moving so quickly to get the house put back together and for being so willing to work with my schedule. A HUGE thank you for assisting with an unexpected leak (and your quick reaction) during the moving in process.” – Tamera P.
“Everyone at Insurcomm was great. Insurcomm was fantastic managing my property pack out/in. The on-site team was outstanding. They were readily available to answer questions, update us on the status and resolve issues. 10 out of 10!” – Andrew P.
“Insurcomm was very prompt, courteous, and polite. Thank you for everything.” – Mark A.