Your photographs and family heirlooms comprise a wonderful and sentimental part of who you are in this world. So, when catastrophe strikes—and your home and belongings suffer fire, water, soot, or smoke damage—you want someone on site that has the experience, dedication, and compassion to save as many of these possessions as possible. This is where Insurcomm’s content restoration and storage division shines.
Content Restoration
In the aftermath of a fire or flood or natural disaster, a nightmarish landscape of personal belongings litters the scene. Emotions often run high, while hope sinks down low. What you need at this delicate time is the confident and empathetic and capable presence of Insurcomm’s content restoration and storage division which is directed by Jeremy Boston. “During your time of need, and when you are most vulnerable, if I know you’re looking for some personal item, I will sift through debris and soot and find it! I understand that it’s the items you can’t buy that mean the most.”
Our Process
Insurcomm’s process is straightforward, realistic, and centered on the well-being of you, the customer. First, Jeremy and his certified team of content restoration experts assist in working alongside your insurance company to determine what items are salvageable and what are not. Those items that can be cleaned and deodorized are packed out, while non-salvageable items are documented, either by a third party for insurance purposes or in-house by Insurcomm, and then properly disposed of. Insurcomm’s mitigation and reconstruction teams then arrive on the scene, as your items are inventoried, cleaned, deodorized, re-inventoried, and stored in Insurcomm’s state-of-the-art storage facility. Finally, after your home is back to its original—if not better—condition, Jeremy and his team move all contents back and restore order and, as Jeremy says, “happiness.”
“My goal is to help ensure a smooth transition between the customer and the work Insurcomm performs…there are a lot of moving parts from contents to mitigation to reconstruction, and I am there to help ensure that it all works harmoniously and in the best interest of the customer.”
Your One Point Of Contact
When disaster strikes and you make the call to Insurcomm, you can rest easy knowing that their philosophy of “whatever it takes, they will bend over backward to ensure the very best result” is shared by each and every employee on staff. This is the Insurcomm Difference—a difference that leaves you feeling like a member of the Insurcomm family—and this is what guides our philosophy at Insurcomm as well as each and every member of our team.