When Dennis Cote, the capable and caring Director of Emergency Services for 1-800-BoardUp, arrives at the scene of any disaster, you can guarantee that his focus is on the safety and well-being of those victims whose lives have been turned upside-down. Through his twenty-eight years as a firefighter—most as Chief Fire Officer—and through his calm and compassionate demeanor, Dennis has provided countless victims with the strength and guidance needed in order to reclaim their lives.
BoardUp is a nationally renowned victim assistance and disaster recovery business, where empathy blends seamlessly with experience. Throughout the years, Dennis has established solid relationships with community firefighters and first responders. “When I show up on scene, everyone knows that the victims—those men, women, and families affected by a disaster—will be taken care of and never taken advantage of.” In one instance, a fire that caused extensive smoke damage in an apartment complex, the Red Cross had not shown up by the time Dennis arrived. With one phone call, Dennis had secured fourteen rooms at a local hotel, obtained a firefighter to accompany the victims into their apartments to collect any overnight belongings that were salvageable, and met the victims at the hotel to offer any further 1-800-BoardUp assistance. “Money was never part of this equation…this was simply BoardUp at its finest. And to add yet another bright layer to this compelling story, Insurcomm had the tenets back into clean and deodorized apartments within three days!”
Through 1-800-BoardUp, Dennis has assisted innumerable families, including veterans and their service dogs. In one such case, Dennis and the good people at Insurcomm even went as far as to contact the Easter Seals Military Veterans Programs to reclaim citations, medals, medications, and even a flag that had been lost in a fire. “It’s an honor to help restore the life and well-being of someone who has served our country.” In other instances—quite common in disaster relief—1-800-BoardUp prevented secondary damage, which insurance companies welcome and value, by winterizing pipes; securing tarps overheating units, windows, doors, and rooftops; pumping water out from foundations; and removing trees. “Regardless of your insurance or your ability to pay, we want to take care of you as if you were a member of our family.”
If you need the best and most comprehensive of victim services; if you need board up; if you need emergency power; if you need shoring and stabilization; if you need temporary fencing; or if you need a simple toothbrush and great advice on how to put the pieces of your life back together after any type of disaster, then 1-800-BoardUp is your first and final phone call. Allow Dennis Cote, and his extraordinary wealth of knowledge, to assist you in your time of need.
The American Dream of owning a home or owning a business has certain unpleasant realities that lurk in its shadow—such as fire, water, storm, and mold damage—and such realities are exactly why we exist. Insurcomm is New England’s Leading Restoration Company. From start to finish, we are your one point of contact, as we have an experienced and certified staff of employees to serve your every need. We also have a brand new, state-of-the-art building—located in Portsmouth, NH from which to conduct operations.
From fire, water, storm, mold, biohazard, and asbestos cleanup and repair to contents cleaning, deodorizing, and storage, Insurcomm works hard to keep your American Dream alive and well. At Insurcomm, we pride ourselves on being your first and final phone call when catastrophe strikes.
Fire damage cleanup is oftentimes more extensive than one realizes, as flames can char walls and ceilings and floors, and the heat from flames can melt furniture and fixtures from thirty feet away. Smoke from a fire can blacken personal items such as appliances, rugs, and pictures, and the odor from a fire can permeate the entire structure. When your local and brave firefighters leave the scene, Insurcomm remains with you— and works together with you and your insurance company—until your home, and those personal belongings that were salvageable, is restored back to its original, if not better, condition.
A trusted Insurcomm team of certified experts will set a remediation and restoration plan in motion that includes working with your insurance company on your behalf, removing all debris, storing and cleaning all salvageable furnishings and personal items, and providing in-house and highly skilled tradesmen to complete your carpentry, roofing, plumbing, and electric needs. From start to finish, Insurcomm is your one point of contact.
Water damage due to storms, burst pipes, faulty sewer lines, foundation cracks, or leaky roofs and windows can wreak havoc on your home, and Insurcomm’s cleanup and repair teams are second to none. We have the knowledge and the equipment to clean and repair carpets, wood floors, baseboards, walls, ceilings, and personal items, and our experts are on call and at your service 24/7. At Insurcomm, we understand that every water damage situation requires a rapid response in order to stabilize the loss, as well as the latest in diagnostic tools, water extraction methodology, and drying equipment. For over twenty years, we have helped customers like you solve any and all water related problems. What separates us from our competition is that we have an experience base of over two decades; we have a solid reputation as a caring, trusted, and professional organization; and we provide a one-point-of-contact experience. From the moment we are on the scene, Insurcomm provides all service necessary—from cleanup to restoration—to ensure that you are completely satisfied with a job well done!
At Insurcomm, we know all too well that mold is a four-letter word, and we offer the best, most thorough, and most advanced mold remediation service in all of New England. Mold growth due to moisture buildup or water and flood damage can spread throughout walls, ceilings, attics, and basements at a rapid pace, causing structural damage to your home or commercial building. For the home or business owner, mold can cause sickness and serious allergic reactions. If you see or smell mold, you must act quickly in order to prevent further damage to your health and your home by calling 844-ICI-MOLD at any time of the day or night. Using the latest technology—including HEPA vacuums, biocide detergents, negative air pressure, and mold-inhibiting protective coatings—our certified specialists will enact a proven plan of containment, removal, storage, and cleaning. For your peace of mind, we also provide an experienced team of in-house reconstruction craftsmen, and we offer the replacement of affected utilities and appliances. When mold rears its ugly face, Insurcomm is your trusted one point of contact!
Water, mold damage, and a wide array of serious repair and cleanup conditions can easily be the result of nature’s wrath, so when a storm causes destruction to your home or commercial building, Insurcomm is just a quick phone call away. We have the best cleanup, repair, storage, and restoration services in New England and have proudly helped property owners for 20+ years.
Our certified disaster preparedness teams work with your insurance company on your behalf to handle any and all situations—from tree, roof, window, siding, or chimney repair, all the way to the complete destruction of a structure, we get the job done right and we work to eliminate your worry.
Insurcomm provides emergency board up of doors and windows, roof and siding tarps, removal of fallen trees and debris, generators, content cleanup and storage, and reconstruction and restoration services. But what truly distinguishes us from our competitors is that we also provide our customers with anything from a toothbrush to meal certificates to sound advice from experts in the field, because we know that small and personal gestures go a long way when disaster strikes. At Insurcomm, we care deeply for those we serve, and we always aim to please.
Many home or building disasters require the vital services of Insurcomm’s 1-800-BoardUp experts. These seasoned and respected emergency responders, who work out of our newly constructed Portsmouth facility, are at your service to provide victim support such as temporary housing, loner cell phones, hygiene and PPE kits, pet services, and educational literature. They also work to secure your property while communicating and coordinating seamlessly with other Insurcomm divisions to ensure your complete peace of mind. 1-800-BoardUp is a nationally recognized company that has provided the very best emergency support for victims of disasters, and we are proud to provide this A+ Rated (by the Better Business Bureau) service to our valued customers. The goal during any traumatic occurrence is to provide families and/or business owners with helpful, capable, timely, and professional service by offering resources and recommendations that will assist in support and recovery. At Insurcomm, your every need is our concern, and we work diligently and tirelessly to restore what was once whole and help put the pieces of a productive and healthy life back together again.
Contents Restoration and Storage
When fire, water, mold, or storm damage occurs, Insurcomm not only provides the most efficient, thorough, caring, and professional cleanup and restoration services, but we also have the best contents restoration and storage system in the northeast.
In essence, your personal belongings must be taken care of in a professional and secure manner, and we go to great lengths to ensure such an experience. Using our ultramodern Ultrasonic Cleaning Station, we clean and restore your belongings to the highest of standards, even hand washing items when necessary. Rugs and carpets are cleaned, deodorized, and dried in yet another of our state-of-the-art machines. Once our technicians finish cleaning and drying your belongings, they bubble wrap and place them perfectly in white boxes, which are then positioned inside our clean and secured storage vaults, also housed on-site in our climate controlled facility. If a total Pack Out is required, we inventory all of your belongings and house them under 24/7 video surveillance. The bottom line is that when you call Insurcomm during difficult times, you can rest comfortably knowing that everything—from cleanup to construction to contents—is handled perfectly, professionally, and securely by a business that cares.
There are many unfortunate and serious situations that require the attention of certified biohazard experts, and Insurcomm has the experience, the equipment, and the personal to handle any such circumstance. According to the Center for Disease Control, there are four levels of biohazards that begin with agents that pose a minimal threat to humans and the environment, and end with pathogens that pose a high risk of life-threatening disease. At Insurcomm, your safety is our concern and we pride ourselves on protecting our clients and our employees throughout the entire cleanup and restoration process. Biohazard environments include blood and bodily fluid spills from laboratories, crime scenes, suicide scenes, and automobile accidents, and we have the proven protocols—that are in accordance with OSHA and EPA regulations—to remove, clean, and restore any setting back to its original condition. Perhaps the greatest words we have received came from a client whose relative had passed and gone unnoticed in their home for nearly a week:
“I was saddened and overwhelmed at the untimely death of my father, and I was so thankful for the compassion, respect, and professionalism that the Insurcomm team provided.”
These are the sentiments we at Insurcomm strive for when working for you in your time of need.
Asbestos was once thought to be the miracle fiber, and it was used for everything from fire and sound proofing to insulating homes. Siding and roofing products, heating and air conditioning ducts, hot water tanks, pipe insulation, stucco and plaster…asbestos can be found everywhere. By the 1960’s, serious diseases were being caused by asbestos, and by 1990 the EPA banned most uses of asbestos. The good news is that Insurcomm has an in-house staff of certified personnel who possess the depth of experience required to assess and remove this microscopic and dangerous substance. Once recognized, our protocol for asbestos remediation includes quarantining the affected area off, filing the appropriate paperwork with the state and the EPA, and securing all necessary permits for remediation. To avoid any conflict of interest, a third party is hired to conduct all testing and to write the abatement plan, a plan we then follow to standard. The proper handling of asbestos requires knowledge, skill, and resources, and Insurcomm is prepared, and available around the clock, to solve your asbestos problem.
Insurcomm: New England’s Leading Restoration Company
Specializing in fire, water, and storm damage cleanup and restoration, mold and asbestos remediation, biohazard cleanup, contents restoration and storage, remodeling, and reconstruction—and possessing an experienced, certified, and professional staff of employees—Insurcomm is quickly becoming New England’s leading, and one point of contact, restoration contractor. The Insurcomm Difference centers on complete customer satisfaction, and this begins with the initial phone call for service and ends with peace of mind and a job well done! We make sure that your every need is met during troubling times by a staff that genuinely cares about you and the work they provide. Your home, your family, your building, your business—your American Dream—is alive and well, and in good hands, when Insurcomm is on the job.