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On The Job With Insurcomm’s Project Manager, Mike Pike

Imagine if your business or home suffered from fire, smoke, soot, and water damage.  You would be upset, you would feel a great loss, you would be aching to get back to normalcy, and you would need a calming and experienced professional to assess the situation, assure you that everything was going to be just fine, and implement a mitigation plan that works to remedy the situation. Insurcomm’s Project Managers are there for you in your time of need.

This, in essence, defines the role of Insurcomm’s Project Manager, Mike Pike. Throughout time, greatness has been associated with grace under pressure.  The best minds, the best leaders, the best soldiers, and the best parents have a brilliant ability to remain calm when things spiral out of control.  On countless occasions—each one representing a disaster where people needed a reasonable voice, a capable company, and a flawless mitigation plan—Mike Pike has delivered.    

Recently, the lovely and historic downtown Portsmouth suffered a major fire that brought down a building and profoundly affected neighboring businesses and apartments.  One such building—the one that houses the fine restaurant, Louie’sInsurcomm's Project Managers at Louie's In Portsmouth, New Hampshire, as well as five apartments—is now in the good hands of Mike Pike and his remediation and mitigation expertise.  Mike secured the necessary permits, conferred with insurance companies on the behalf of those affected, and set to work with his Insurcomm team to gut all wet drywall, plaster, insulation, floors, and ceilings; clean, deodorize, and store all salvageable items; and get things completely ready for reconstruction crews to do their job in a safe, sound, and healthy environment. “These historic buildings present unique challenges, but we are always prepared for the unexpected, we have the experience and the equipment to get the job done right, and we care greatly about our work and our customers.”

Insurcomm's Project Managers at Louie's In Portsmouth, New HampshireMike can easily find himself designing mitigation plans and overseeing up to seventeen sites while working ten to twelve hours a day.  From Portsmouth to Seabrook, New Hampshire, up to York and Lebanon, Maine, Mike can log up to a thousand miles a week simply ensuring that his teams have all they need to accomplish great work and, therefore, please great clients.  “I make sure every detail is looked after…from permits to people, I keep it moving!”         

When disaster strikes your business or your home—and you call the best remediation, mitigation, and reconstruction company in New England—Insurcomm’s Mike Pike is just one of the many wonderful and professional people you will encounter. “In the end, the most pleasurable part of my job is helping people go from feeling upset and powerless to being happy and productive. Insurcomm has a number of experienced Project Managers that are there for you in your time of need. From start to finish, Insurcomm is proud to be your one point of contact!

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Client Interview: Chase Home For Children

  Insurcomm Client Interview: Chase Home For Children

Hello, Meme…so, to begin with, how did you hear about Insurcomm and what led you to them?

After having experienced extensive water damage on multiple floor levels within the Chase Home, one of our Board members, a former employee of Insurcomm, called Insurcomm and they respondedInsurcomm Client Interview: Chase Home in Portsmouth New Hampshire Restored by Insurcomm within 30- minutes with a team of professionals. Insurcomm was on the job from 9pm until 2am working to stabilize the damage and begin the cleanup process. A Project Manager then connected with me the following day and worked with our insurance company to develop a plan of remediation and reconstruction—one that was thorough while also maintaining the privacy, safety, and well-being of our residents.

Tell me about the damage that the Home sustained:

Insurcomm Client Interview: Meme Wheeler Of The Chase Home Shows The Work Of InsurcommThe damage was extensive and involved a multitude of restoration services, all of which were provided by Insurcomm. It was a good feeling knowing that one company handled the entire job in all of its complexities. This building was constructed in 1910, which presented even more issues for the Insurcomm team than just the apparent water damage. We needed extensive lead remediation and asbestos tile removal. Each of these challenges was met with resolve and a high level of competency on behalf of Insurcomm.

What was the most enjoyable part of working with your Insurcomm Team?

First, they were always available…I never felt that I had to spend time tracking them down or trying to contact them. Second, Insurcomm always followed through on the work promised…as a matter of fact, they consistently went above and beyond expectations. They even made upgrades that insurance was not going to cover, thereby helping to support the Chase Home for Children.

What did the Board, the staff, and the children think of the job and of Insurcomm?

Overall, and after months of professional, courteous, and highly skilled labor, the Board of Trustees and Directors, and myself, were ecstatic at the beautiful result…it looked to everyone as if Insurcomm had provided us with a brand new building,Insurcomm Client Interview: Meme Wheeler of the Chase Home Shows Off The Work of Insurcomm and for this we are grateful. Even our Chase Home residents have a new sense of pride in their temporary home…thank you, Insurcomm!

Would you recommend Insurcomm?

Absolutely…I have already spoken highly regarding Insurcomm’s services to my colleagues, and even to friends and family. I let them know that if they want a company that will give 110% of the best service possible, and if they want a company that cares deeply about the work and those affected by the disaster, then Insurcomm is their first and final call!

Thank you, Meme, for a wonderful interview and for the kind words…what a pleasure to have worked hard on your behalf! ~The Insurcomm Team


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Jeremy Boston Earns Accredited ACAC Certification

PORTSMOUTH, N.H.April 13, 2017PRLog — Jeremy Boston has been awarded the Council-certified Microbial Remediator (CMR) designation by the American Council for Accredited Certification (ACAC). This prestigious, board-awarded certification recognizes Boston’s knowledge and field experience in mold, microbial and bacterial remediation.

To earn the CMR designation, Jeremy passed a rigorous examination based on respected industry texts.  He then submitted documented, verifiable field experience to a board of peers, earning a unanimous vote of approval.

To maintain the CMR designation, Jeremy will remain active in the field and complete 40 hours of professional development activities within the next two years.

Jeremy is now listed in the ACAC certificant database along with more than 3,000 ACAC certificants around the world.  The database can be searched by name, company or zip code and represents a continuously updated roster of experienced indoor environmental professionals.

The CMR designation is accredited by the Council of Engineering and Scientific Specialty Boards (CESB), a nationally recognized third-party accreditation body.  For more information, visit www.acac.org.

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Dover Chamber welcomes Insurcomm with ribbon cutting

DOVER — The Dover Chamber was pleased to welcome Insurcomm with a traditional ribbon cutting ceremony.

Insurcomm is a leading insurance restoration contractor specializing in fire and water damage cleanup and restoration, mold remediation, remodeling and reconstruction. Insurcomm specializes in providing emergency services to commercial clients, municipalities and residential customers when disaster strikes. They work with all insurance companies.

Insurcomm also offers an ongoing curriculum of educational programs for insurance adjusters, agents, property managers, and owners.

Insurcomm is located at 290 Heritage Avenue in Portsmouth. For more information, visit their website at www.insurcomm.com or give them a call at (603) 430-7701.

This article was originally published on Fosters.com which is a service of Seacoast Online: Dover Chamber Welcomes Insurcomm.

Members of the Greater Dover Chamber of Commerce welcomes Insurcomm with a traditional ribbon cutting ceremony. {Courtesy Photo}
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Chamber celebrates Insurcomm’s new facility

HAMPTON — Insurcomm, New England’s leading residential and commercial restoration services company, has recently moved to their new state-of-the-art facility at 290 Heritage Ave. in Portsmouth.

The Hampton Area Chamber of Commerce held a ribbon cutting to celebrate the new location.

Based in Portsmouth, with a second office in Waltham, Mass., Insurcomm Inc. provides emergency disaster restoration and reconstruction for residential, apartment, condominium, commercial and public/government properties throughout New England.

Co-owner Mike Brown says the new facility will service the company’s expanding footprint, “Insurcomm has become the trusted partner for homeowners, property management companies, commercial building operators, and insurance companies, and we’re extending our physical presence to demonstrate that is a trust we take seriously.”

Insurcomm was founded by Mike Brown and Neil Robbins in 1996 and started with two employees. Insurcomm has grown to a company that now employs over 50 employees to include; office staff, project managers, trained technicians and carpenters.

Insurcomm is certified by the IICRC and offers water, fire, storm and flood damage cleanup and repair, and mold remediation. It is locally owned and operated and is not a franchise. Insurcomm can be contacted 24/7 at 603-430-7701. The company’s website is www.insurcomm.com.

This article was originally published on Fosters.com which is a service of Seacoast OnlineChamber celebrates Insurcomm’s new facility

The Hampton Area Chamber of Commerce held a ribbon cutting to celebrate the new location of Insurcomm. Pictured are Doc Noel, Hampton Chamber president; Kayla Thompson; Neil Robbins, owner; Mike Brown, owner (with scissors); Ronny Martenson; and Doug Indelicato, all of Insurcomm; Linda Tuttle and Barbara Lizotte, Tobey & Merrill Insurance. {Courtesy photo}
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Insurcomm empowers young people to shape positive futures through music


Insurcomm’s financial support of Classics for Kids empowers young people to shape positive futures through music. School music programs, and particularly strings programs, have been a primary target for budget cuts over the past two decades. Classics for Kids Foundation was founded in 1997 in response to this challenge in education. CFKF strengthens strings programs through our matching grants, which encourage partnership with local philanthropy. Students with beautiful new instruments are more engaged, tend to practice more, and participate longer in their strings programs.

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Insurcomm hits a home run with building for Portsmouth Little League

Insurcomm Construction of Portsmouth donated the materials and labor to build a clubhouse and announcer’s booth for the Portsmouth Little League organization. The league offers an organized baseball experience for boys and girls between the ages of 8 and 12 who reside in Greenland, Newington, and Portsmouth. The league is divided into four divisions of play: majors, AAA minors, AA minors, and Challenger. The Challenger program provides an organized baseball experience for children aged 5 to 18 years with disabilities that preclude participation in the regular program. Portsmouth Little League, Inc. is a non-profit, volunteer run organization. All adults participating in the league, at all levels, are volunteers.

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ICI supports Child Advocacy Center

Insurcomm Contruction donated to support the mission of the Child Advocacy Center of Rockingham County, an accredited member of the National Children’s Alliance. The CACRC has provided professional services to over 3,800 local children and their families at no cost to them or the taxpayers.

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Insurcomm donates to Newington School Book Fund

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Insurcomm joins Haiti earthquake relief effort

After the January 12, 2010 Haiti earthquake that left 316,000 dead, over 300,000 injured, and over a million homeless, Insurcomm Construction principal Mike Brown took two employees and flew to the devastated country, tools in hand. With a group of other NH Seacoast residents, the Insurcomm contingent helped with the construction of a school and church.

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