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Your One Point Of Contact: The Insurcomm Difference

To have a seamless, timely, professional, and highly coordinated cleanup and restoration experience when disaster strikes your home or business is what separates Insurcomm. We pride ourselves on being your first and final phone call…your one point of contact.

To help accomplish such an optimum overall experience, Insurcomm has gone high tech by implementing the best of industry specific software.  From the moment your phone call is answered, and all necessary details are obtained, your information and the specifics of your job are entered into our DASH system.  From that point forward, any observations or notes taken by your assigned Project Manager show up immediately on DASH for all pertinent employees–those who cover the specifics of your job–to see.  

Insurcomm Staff Is Your One Point Of ContactThe bottom line is that everyone, from your team at Insurcomm to your insurance company to you, is on the same page, with nothing, not one small detail, being lost in translation!  

As wonderful as this data collection and communication software is, it would not work as perfectly and harmoniously without our dedicated employees…it is they who personify and exemplify the true Insurcomm Difference.  Our employees care for and feel for you, the customer, in your time of confusion and loss; we are a passionate company who rally around you, and we take this responsibility seriously.  

When a skilled and compassionate company of employees unite with well thought out and seamless software, great things are destined to occur.  This defines the Insurcomm Difference, this is what separates us, and this is what you can look forward to in your time of need.  Insurcomm is your one point of contact. 

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Insurcomm Construction of Portsmouth, New Hampshire Earns IICRC Certification

Insurcomm Construction of Portsmouth New Hampshire has earned IICRC certification.

For over 40 years the IICRC has served as the independent, certification body, that sets and promotes high standards and ethics, and advances communication and technical proficiency within the inspection, cleaning and restoration industries.

The IICRC also ensures that when consumers hire a cleantrust-Certified Firm or technician, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry’s “standard of care.”Insurcomm construction of Portsmouth New Hampshire has earned IICRC certification.

Insurcomm construction of Portsmouth New Hampshire has earned IICRC certification. For over 40 years the IICRC has served as the independent, certification body, that sets and promotes high standards and ethics, and advances communication and technical proficiency within the inspection, cleaning and restoration industries.

Insurcomm construction of Portsmouth New Hampshire has earned IICRC certification.

Insurcomm principal Neil Robbins says the firm’s commitment to the rigoruous training and performance standards of the IICRC are emblematic of Insurcomm’s commitment to operating at the highest level of professionalism.

Says Robbins, “As an ANSI-accredited standard-development organization, the IICRC has led the way in establishing the main industry standards and reference guides for professional restoration, mold remediation, and carpet , upholstery and fabric cleaning. Our certification assures our commercial, residential, and governmental customers that Insurcomm has demonstrated the expertise to address any restoration project, large or small.”

Insurcomm co-founder Mike Brown added, “Insurcomm is 110 percent dedicated to industry leading performance, craftsmanship, and excellence – our IICRC certification is proof of that commitment.

Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

IICRC Certified Firms have earned the right to display the cleantrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. All IICRC Certified Firms must:

Present accurate information to consumers and conduct business with honesty and integrity.
Require a technician on all jobs who has been formally trained and passed all required tests.
Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
Maintain liability insurance to protect all parties in the event of an accident.
Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of cleantrust service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

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